Account, team and security
Your team, projects, sign-in codes and account settings.
- How do I invite my team or a client to UtilitySEO?Open the Projects screen, choose the Team tab and press + Invite Member. Enter their email address, pick a role (View Only, Full Access or...
- What can each team role do in UtilitySEO?A workspace has four roles. The Owner controls everything, including the team, billing and deleting projects. Full Access members can work on...
- I have been invited to a UtilitySEO team. How do I get in?Open the invitation email from UtilitySEO. If you are new to UtilitySEO, press Choose your password, set a password and sign in. If you already...
- What does the Projects screen show?The Projects screen is the first thing you see after signing in. It has one card per website, with its health grade, its address and when it was...
- What is in Project settings?Project settings is the panel behind the cog on each project card. It has two tabs: Connections, where the project's Google services, website...
- What are projects and workspaces in UtilitySEO?A project is one website: its site scans, keywords, Google connections, AI visibility checks and reports. A workspace is the space that holds your...
- How do I change the app's language or switch to dark mode?Open Settings, then Account, and pick a language under Language: English, Deutsch, Español, Français, Português, Italiano or Nederlands. The app...
- How do I set the language UtilitySEO writes in for my website?Each project has a Language of your website setting in Project settings, on the Connections tab. Titles, descriptions, FAQs and blog posts written...
- How do sign-in codes and "Remember me for 7 days" work?When you sign in with your email and password, we email you a 6-digit code to prove it is you, and ask again once your last code is more than 30...
- How does Sign in with Google work?You can create your UtilitySEO account with your Google account and then sign in with one click on Sign in with Google, with no password and no...
- How do I use a promo, partner or referral code?Enter the code when you sign up: on the first step, choose Got a code, type it and press Apply. The page confirms what it gives you, for example...
- How does UtilitySEO keep my account secure?Your account is protected by a password plus a 6-digit code we email you, and every session ends when your password changes. The access Google...
- How do I change my email address or password?Both are in Settings, then Account. To change your password, enter your current password and the new one twice, then press Update password. To...
- How do I ask for a new feature or report a problem?Open Settings, choose the Ideas and requests tab, pick what kind of request it is, describe it in a few words and press Send request. It goes...
- How do I close my UtilitySEO account?First cancel any paid plan in Settings, then Billing. Then open Settings, then Account, and press Deactivate account under Danger zone. Your...
Still stuck?
Email support@utilityseo.com and a person will reply, usually within one working day. Free setup help is on every plan, trial included.