Help Centre
Account, team and security

How do I close my UtilitySEO account?

Updated 2 min read

On this page

First cancel any paid plan in Settings, then Billing. Then open Settings, then Account, and press Deactivate account under Danger zone. Your account is switched off straight away, and 30 days later everything tied to it is permanently erased. Until then you can reopen it by signing in again.

Before you close it

  1. Cancel your plan. Closing the account does not stop your subscription on its own. Open Settings, then Billing, press Cancel or change plan, then Continue to cancel or change plan →, and cancel on the billing page that opens. See change or cancel your plan.
  2. Take a copy of your data if you want one: Settings, then Account, Download my data. See download your data.
  3. Export anything you want to keep in a spreadsheet, such as keyword history. See export to CSV.

Close the account

  1. Open Settings, then Account.
  2. Scroll to Danger zone and press Deactivate account.
  3. Confirm when your browser asks.
The Danger zone in Settings, Account, with Deactivate account
Danger zone, at the bottom of Settings, Account

You are signed out everywhere at once and nobody can sign in to the account.

What happens next

  • Straight away: the account is switched off. Weekly reports, alerts and other emails stop.
  • After 30 days: everything tied to the account is permanently erased: projects, Google connections and their stored access, Search Console, GA4 and Ads data, AI visibility results and content.
  • What we keep: a one-way scrambled copy (a hash) of your email address, so a closed account cannot be used to claim a second free trial; billing records and invoices, which tax law requires us to keep for 7 years; and the record that you asked for the erasure. Our cost and error logs, which hold no Google report data, age out on their own.
  • Backups: erased data stays in our encrypted backup copies until they roll off, at the latest about 6 months after each copy was made.

Full details are in our privacy policy at https://utilityseo.com/privacy.

Questions people ask

Can I change my mind?

Yes, within the 30 days. Sign in with your email and password and enter the code we email you: the account reopens with everything as you left it. If you only ever used Sign in with Google, email support@utilityseo.com and we will help. After 30 days the data is gone and cannot be brought back.

Can I sign up again later with the same email?

Yes, once the 30 days have passed, as a brand-new account. Promo codes only work on brand-new email addresses, so you cannot use one on the new account.

I am a team member. Does closing my account affect the team?

Your own account and any projects you own are closed. The workspace you were invited to belongs to its owner and carries on without you.

Can you erase my data sooner?

Email support@utilityseo.com and ask. See delete your data.

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Still stuck?

Email support@utilityseo.com and a person will reply, usually within one working day. Free setup help is on every plan, trial included.