How do I change or cancel my plan?

Open Settings, Billing, press Cancel or change plan, then Continue to cancel or change plan. This opens your Stripe billing page, where you can switch plans or cancel. A plan change is prorated, so you only pay the difference, and cancelling keeps your account and data.

#Change your plan

1. Open Settings and choose the Billing tab. (The link https://app.utilityseo.com/?settings=billing takes you straight there.)
2. Press Compare plans to see the plans side by side, or Cancel or change plan to go straight to the change.
3. If you chose Cancel or change plan, a short window asks why; answering is optional. Press Continue to cancel or change plan.
4. On the Stripe billing page, choose the new plan and confirm.

Stripe works out the difference for the rest of your billing period. Picking a plan from Compare plans while you already pay also takes you to the Stripe page, so you are never charged for two subscriptions at once.

#Moving to a smaller plan

Everything you already have keeps working. If you have more websites or people than the smaller plan allows, you cannot add another until you are back within its limit. Features the smaller plan does not include, such as AI uses on Minimum, show Upgrade to unlock.

#Cancel

1. Open Settings, Billing, and press Cancel or change plan.
2. Press Continue to cancel or change plan.
3. On the Stripe billing page, choose to cancel and confirm.

Keep my plan in the window closes it without changing anything.

#What happens after you cancel

• When your subscription ends, the app shows a screen to choose a plan, and scans and the other features pause.
• Your projects, scans, keywords and history are kept, so you can pick up where you left off if you come back.
• Ten days after your access ends, we disconnect Search Console, Google Analytics and Google Ads. Nothing already collected is deleted.
• We send you an email confirming the subscription has ended.

Cancelling a subscription does not close your account. To close it and have your data erased, see close your account.

#Questions people ask

#Will I get a refund if I cancel part way through a month?

For a question about a particular payment, email support@utilityseo.com and we will look at it with you.

#I am on Enterprise and cannot see Compare plans. Why?

There is no bigger plan to move to. Use Cancel or change plan to move to a smaller plan or cancel.